
Frequently asked questions.
1. How does the mobile battery replacement service work?
Our mobile battery replacement service allows you to have your car battery replaced at a location convenient for you. Simply contact us to schedule an appointment, and our technician will arrive at the designated time with the necessary tools and a new battery.
2. Is there any callout fees?
We do not charge any callout fees for battery delivery and fitment. However, a $30 fee will apply if a sale does not occur during the visit. This policy ensures that our professionals can efficiently serve multiple customers while maintaining high-quality service.
3. What types of batteries do you offer?
We provide a wide range of batteries suitable for various makes and models of vehicles, including standard lead-acid batteries, AGM batteries, and more. Our technicians can recommend the best option based on your vehicle's specifications and needs.
4. How long does the battery replacement process take?
Typically, the battery replacement process takes about 30 minutes. This may vary depending on the make and model of the vehicle and whether there are any complications during the installation.
5. What payment methods do you accept?
We accept several payment methods, including cash, and credit/debit cards(American Express). Please confirm your preferred payment method when booking your appointment.
6. Is there a warranty on the battery?
Yes, all batteries supplied through our service come with a manufacturer's warranty. The warranty duration may vary depending on the battery brand and type. Please inquire for specific warranty details during your appointment.
7. Can you replace batteries in hybrid or electric vehicles?
Yes, we can replace 12-volt batteries in hybrid vehicles. However, electric vehicle battery replacements may require special handling and equipment. Please contact us for more information regarding electric vehicle services.
8. What if my vehicle won’t start but I suspect it isn’t the battery?
We can perform a comprehensive diagnostic check to determine the root cause of the issue. If it is not related to the battery, we can advise you on further steps or repairs needed.
9. Do you provide batteries for commercial vehicles?
Yes, we offer battery replacement services for commercial vehicles, including vans and trucks. We understand the importance of uptime for businesses and aim to provide a prompt service.
10. What areas do you service?
Our mobile battery replacement service covers a wide range of areas. Please contact us to confirm whether we service your specific location. We strive to operate in a comprehensive area to meet your needs.